How long does it take for a print to be completed?

Prints typically take up to 5 days to be completed as they are bespoke :)

Can I customise my order?

Yes, you can customise your order! Simply contact us at play@posterplayground.com.au with your requirements and order number. Depending on the customisation, we may charge an additional fee.

Do you offer custom design services?

Absolutely! If you have a specific design or theme in mind, we can create a custom design for you. Contact us at play@posterplayground.com.au to discuss your ideas. There will be an additional fee depending on scale of services required.

How long will it take for you to reply to my email?

We aim to respond to all emails within 48 hours. If you have any questions or concerns, please don't hesitate to reach out to us at play@posterplayground.com.au.

What sizes are available for your posters?

Our posters are available in various sizes, including A4, A3, A2, A1. We also offer a digital service so you can have your poster printed locally if that is more convenient.

Do you posters come framed?

Sorry! Not at this stage.

Do you offer international shipping?

Not at this stage but we can always try to make something work. Please contact us at play@posterplayground.com.au.

What is your return policy?

We want you to love your posters. If for any reason you're not satisfied with your order, please contact us at play@posterplayground.com.au within 7 days of receiving your order.

Can I track my order?

Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery on the Australia Post website.