PRIVACY POLICY
Poster Playground is dedicated to providing high-quality services to you. This policy details our ongoing commitments regarding how we handle your Personal Information.
We adhere to the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs dictate how we collect, use, disclose, store, secure, and dispose of your Personal Information.
You can obtain a copy of the Australian Privacy Principles from the Office of the Australian Information Commissioner's website at www.oaic.gov.au.
What is personal information and why do we collect it?
Personal Information is any information or opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
We collect this Personal Information through various methods, including interviews, correspondence, phone and facsimile, email, our website www.posterplayground.com.au, your website, media and publications, other publicly available sources, cookies, and third parties. We do not guarantee the privacy policies or website links of authorised third parties.
We collect your Personal Information primarily to provide our services to you, offer information to our clients, and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will explain to you why we are collecting the information and how we intend to use it, where appropriate and possible.
Sensitive information
Sensitive information, as defined in the Privacy Act, includes information or opinions about an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
We will use sensitive information only:
For the primary purpose for which it was obtained
For a secondary purpose directly related to the primary purpose
With your consent; or where required or authorised by law.
Third parties
Whenever reasonable and practical, we will collect your Personal Information directly from you. However, in some situations, we may receive information from third parties. In such cases, we will take reasonable steps to ensure that you are aware of the information provided to us by the third party.
Disclosure of personal information
Your Personal Information may be disclosed in several circumstances, including:
To third parties where you consent to the use or disclosure; and
Where required or authorised by law.
Security of personal information
We store your Personal Information in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure.
When your Personal Information is no longer required for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most Personal Information will be stored in client files, which we will keep for a minimum of seven years.
Access to your personal information
You can access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Poster Playground will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the quality of your personal information
It is important to us that your Personal Information is accurate and up-to-date. We will take reasonable steps to ensure your Personal Information is accurate, complete, and up-to-date. If you find that the information we hold is not current or is inaccurate, please notify us as soon as possible so we can update our records and continue to provide high-quality services to you.
Policy updates
This Policy may be updated from time to time and will be available on our website.
Payment
Our store is hosted on Squarespace, which provides us with the online e-commerce payment platform, Stripe. This platform enables us to sell our products and services to you. Your data is stored through Stripe’s data storage, databases, and the general Stripe application. They store your data on a secure server behind a firewall. For more information, you may also want to read Stripe’s Terms of Service (https://www.stripe.com/en-no/privacy).
Privacy policy complaints and enquiries
If you have any questions or complaints about our Privacy Policy, please contact us at: play@posterplayground.com.au.